Day 1
Friday 9th June 2023
- Workshop Management
- 9:00am - 10:00am
- 1hr
Leaders of the Australian Aftermarket will share and discuss global and industry trends in the automotive aftermarket. What’s coming and what does it mean for your business?
Speakers
AAAA
Capricorn Society
MTAQ
GPC Asia Pacific
- Technical Training
- 9:00am - 10:30am
- 1.5hrs
Explore the different types of high voltage batteries for EV and Hybrid Vehicles, how to analyse and diagnose faults, and determine the health of a high voltage battery pack.
Speakers
The Automotive Technician – TaT
- Technical Training
- 9:00am - 10:30am
- 1.5hrs
This session, featuring technician and instructor Brandon Steckler shows you how to incorporate basic testing techniques and modern diagnostic tooling with available service information to diagnose and solve any issue easily and efficently, regardless of the vehicle type.
The essence of the class is built around the idea that if adequate service information is present, a thorough understanding of one’s diagnostic tooling (and the tools’ limitations) as well as an understanding of the physics common to all vehicle’s system/components, ANYTHING can be diagnosed!
Speakers
Motor Age Magazine
- Technical Training
- 9:00am - 11:00am
- 2hrs
An introduction to Hybrid Electric Vehicles (HEV’s) and Battery Electric Vehicles (BEV’s) including powertrain operation, safety considerations and required workplace tools and equipment.
Speakers
MTAQ
MTA
- Workshop Management
- 10:00am - 11:00am
- 1hr
This session will provide practical insights into how to improve employment tactics for finding and keeping staff. Brand new research on how top workshops are attracting good staff will be shared.
Speakers
AAAA
Repco Authorised Service
Fifth Quadrant
Race Car Mechanic
AutoRecruiter & Konnecting Migration
- Technical Training
- 11:00am - 1:00pm
- 2hrs
Upskill your understanding of EGR systems and diagnosis, catch can theory and installation, and dispel common diesel powered vehicle myths through real world examples and demonstrations.
Speakers
Diesel Help Australia
- Technical Training
- 11:00am - 1:00pm
- 2hrs
Gain a better understanding into Pass – Thru technology from basic through to advanced features, and how Pass – Thru can save your workshop time and money.
Speakers
CoolDrive Auto Parts
- Technical Training
- 11:00am - 12:30pm
- 1.5hrs
- Workshop Management
- 11:30am - 12:15pm
- 45mins
This session will highlight that your supply chain and local community are critical enablers for your business. We’ll discuss how to expand your thinking and capacity through smart strategic alliances.
Speakers
The Automotive Technician – TaT
Leondis Automotive and The Garage Network
- Workshop Management
- 1:15pm - 2:00pm
- 45mins
Speakers will share how to create a positive customer service experience that will have happy customers regularly re-booking. This session will explore the breadth of customer service trends and opportunities.
Speakers
mycar
mycar
- Technical Training
- 2:00pm - 4:00pm
- 2hrs
Learn how to maximise your understanding of this important diagnosis tool with fundamental principles to help you diagnose issues more effectively.
Speakers
CoolDrive Auto Parts
- Technical Training
- 2:00pm - 3:30pm
- 1.5hrs
- Technical Training
- 2:00pm - 4:00pm
- 2hrs
Boost your understanding of CAN, LIN, MOST and FlexRay bus communications to accurately diagnose and interpret faults.
Speakers
CoolDrive Auto Parts
- Workshop Management
- 2:15pm - 3:00pm
- 45mins
Speakers
Repco Authorised Service
ADAS Solutions Australia
- Workshop Management
- 3:00pm - 4:00pm
- 1hr
This session will provide the latest information about cybercrime, email scams, customer privacy, data security, and related risks to your business, and how to manage them.
Speakers
GUD Holdings
GPC Asia Pacific
Day 2
Saturday 10th June 2023
- Workshop Management
- 9:00am - 10:00am
- 1hr
We can all take steps to be environmentally friendly, and our customers and staff expect us to do just that. Speakers will share their experience on how you can make a positive difference to the environment and your business.
Speakers
Bridgestone Australia
313 Automotive & The Garage Network
ACM Parts
- Technical Training
- 9:00am - 11:00am
- 2hrs
Explore the different types of high voltage batteries for EV and Hybrid vehicles, how to analyse and diagnose faults, and determine the health of a high voltage battery pack.
Speakers
The Automotive Technician – TaT
- Technical Training
- 9:00am - 11:00am
- 2hrs
Learn how to maximise your understanding of this important diagnosis tool with fundamental principles to help you diagnose issues more effectively.
Speakers
CoolDrive Auto Parts
- Workshop Management
- 10:00am - 11:00am
- 1hr
What are the latest communications tools and strategies, and how do you pick the right ones? This session will explore communication and engagement preferences across age groups, which are helpful for customer and staff retention.
Speakers
Bapcor
BrainStorm Software
- Technical Training
- 11:00am - 1:00pm
- 2hrs
An introduction to Hybrid Electric Vehicles (HEV’s) and Battery Electric Vehicles (BEV’s) including powertrain operation, safety considerations and required workplace tools and equipment.
Speakers
MTAQ
MTA
- Technical Training
- 11:00am - 1:00pm
- 2hrs
Boost your understanding of CAN, LIN, MOST and FlexRay bus communications to accurately diagnose and interpret faults.
Speakers
CoolDrive Auto Parts
- Technical Training
- 11.00am - 12.30pm
- 1.5hr
Speakers
Motor Age Magazine
- Technical Training
- 11:00am - 12:30pm
- 1.5hrs
- Workshop Management
- 11:30am - 12.30pm
- 1hr
Learn about ‘the most important person in the room’ – the customer. Change in customer expectations is constant, fast and creating an ever-expanding range of segments to serve. In this session, industry leaders Benjamin and Adam will share the Top 3 Consumer Trends from their perspectives, and inspire your thinking about your Customer of the Future.
Speakers
mycar
Supercheap Auto
- Workshop Management
- 1:30pm - 2:30pm
- 1hr
Learn how to prepare for, structure, deliver and follow up difficult conversations to ensure your ongoing success and peace mind. This session will feature real examples of staff issues and customer complaints.
Speakers
Highfield Mechanical
Industry Legal Group
- Technical Training
- 2:00pm - 3:30pm
- 1.5hrs
How to incorporate basic testing techniques and modern diagnostic tooling with available service information to diagnose and solve any issue easily and efficently, regardless of the vehicle type.
Speakers
Motor Age Magazine
- Technical Training
- 2:00pm - 4:00pm
- 2hrs
Upskill your understanding of EGR systems and diagnosis, catch can theory and installation, and dispel common diesel powered vehicle myths through real world examples and demonstrations.
Speakers
Diesel Help Australia
- Technical Training
- 2:00pm - 3:00pm
- 1hr
Speakers
IM Group
Infinitev
- Workshop Management
- 2:30pm - 3:30pm
- 1hr
Learn the essential ingredients of business planning and financial management, to navigate your way through growing, structuring and selling your business to achieve your goals.
Speakers
Automotive Wealth Creator
Technical Training Program
Technical Training Program – For technicians and apprentices, this comprehensive program will deliver advanced training on the latest diagnosis techniques and tools, EV servicing, repair and safety, exhaust aftertreatment, diesel technology, ADAS and more. This program is proudly sponsored by Auto Tech.
Friday 9th June 2023
- Technical Training
- 9:00am - 10:30am
- 1.5hrs
Explore the different types of high voltage batteries for EV and Hybrid Vehicles, how to analyse and diagnose faults, and determine the health of a high voltage battery pack.
Speakers
The Automotive Technician – TaT
- Technical Training
- 9:00am - 10:30am
- 1.5hrs
This session, featuring technician and instructor Brandon Steckler shows you how to incorporate basic testing techniques and modern diagnostic tooling with available service information to diagnose and solve any issue easily and efficently, regardless of the vehicle type.
The essence of the class is built around the idea that if adequate service information is present, a thorough understanding of one’s diagnostic tooling (and the tools’ limitations) as well as an understanding of the physics common to all vehicle’s system/components, ANYTHING can be diagnosed!
Speakers
Motor Age Magazine
- Technical Training
- 9:00am - 11:00am
- 2hrs
An introduction to Hybrid Electric Vehicles (HEV’s) and Battery Electric Vehicles (BEV’s) including powertrain operation, safety considerations and required workplace tools and equipment.
Speakers
MTAQ
MTA
- Technical Training
- 11:00am - 1:00pm
- 2hrs
Upskill your understanding of EGR systems and diagnosis, catch can theory and installation, and dispel common diesel powered vehicle myths through real world examples and demonstrations.
Speakers
Diesel Help Australia
- Technical Training
- 11:00am - 1:00pm
- 2hrs
Gain a better understanding into Pass – Thru technology from basic through to advanced features, and how Pass – Thru can save your workshop time and money.
Speakers
CoolDrive Auto Parts
- Technical Training
- 11:00am - 12:30pm
- 1.5hrs
- Technical Training
- 2:00pm - 4:00pm
- 2hrs
Learn how to maximise your understanding of this important diagnosis tool with fundamental principles to help you diagnose issues more effectively.
Speakers
CoolDrive Auto Parts
- Technical Training
- 2:00pm - 3:30pm
- 1.5hrs
- Technical Training
- 2:00pm - 4:00pm
- 2hrs
Boost your understanding of CAN, LIN, MOST and FlexRay bus communications to accurately diagnose and interpret faults.
Speakers
CoolDrive Auto Parts
Saturday 10th June 2023
- Technical Training
- 9:00am - 11:00am
- 2hrs
Explore the different types of high voltage batteries for EV and Hybrid vehicles, how to analyse and diagnose faults, and determine the health of a high voltage battery pack.
Speakers
The Automotive Technician – TaT
- Technical Training
- 9:00am - 11:00am
- 2hrs
Learn how to maximise your understanding of this important diagnosis tool with fundamental principles to help you diagnose issues more effectively.
Speakers
CoolDrive Auto Parts
- Technical Training
- 11:00am - 1:00pm
- 2hrs
An introduction to Hybrid Electric Vehicles (HEV’s) and Battery Electric Vehicles (BEV’s) including powertrain operation, safety considerations and required workplace tools and equipment.
Speakers
MTAQ
MTA
- Technical Training
- 11:00am - 1:00pm
- 2hrs
Boost your understanding of CAN, LIN, MOST and FlexRay bus communications to accurately diagnose and interpret faults.
Speakers
CoolDrive Auto Parts
- Technical Training
- 11.00am - 12.30pm
- 1.5hr
Speakers
Motor Age Magazine
- Technical Training
- 11:00am - 12:30pm
- 1.5hrs
- Technical Training
- 2:00pm - 3:30pm
- 1.5hrs
How to incorporate basic testing techniques and modern diagnostic tooling with available service information to diagnose and solve any issue easily and efficently, regardless of the vehicle type.
Speakers
Motor Age Magazine
- Technical Training
- 2:00pm - 4:00pm
- 2hrs
Upskill your understanding of EGR systems and diagnosis, catch can theory and installation, and dispel common diesel powered vehicle myths through real world examples and demonstrations.
Speakers
Diesel Help Australia
- Technical Training
- 2:00pm - 3:00pm
- 1hr
Speakers
IM Group
Infinitev
Sponsored by
Workshop Management Program
Workshop Management Program – For workshop owners and managers, this comprehensive program will deliver the latest information and advice on industry trends, staff retention & recruitment, customer service excellence, emerging vehicle tech opportunities, cyber-crime, marketing, environmental sustainability and more. This program is proudly sponsored by Repco Authorised Service.
Friday 9th June 2023
- Workshop Management
- 9:00am - 10:00am
- 1hr
Leaders of the Australian Aftermarket will share and discuss global and industry trends in the automotive aftermarket. What’s coming and what does it mean for your business?
Speakers
AAAA
Capricorn Society
MTAQ
GPC Asia Pacific
- Workshop Management
- 10:00am - 11:00am
- 1hr
This session will provide practical insights into how to improve employment tactics for finding and keeping staff. Brand new research on how top workshops are attracting good staff will be shared.
Speakers
AAAA
Repco Authorised Service
Fifth Quadrant
Race Car Mechanic
AutoRecruiter & Konnecting Migration
- Workshop Management
- 11:30am - 12:15pm
- 45mins
This session will highlight that your supply chain and local community are critical enablers for your business. We’ll discuss how to expand your thinking and capacity through smart strategic alliances.
Speakers
The Automotive Technician – TaT
Leondis Automotive and The Garage Network
- Workshop Management
- 1:15pm - 2:00pm
- 45mins
Speakers will share how to create a positive customer service experience that will have happy customers regularly re-booking. This session will explore the breadth of customer service trends and opportunities.
Speakers
mycar
mycar
- Workshop Management
- 2:15pm - 3:00pm
- 45mins
Speakers
Repco Authorised Service
ADAS Solutions Australia
- Workshop Management
- 3:00pm - 4:00pm
- 1hr
This session will provide the latest information about cybercrime, email scams, customer privacy, data security, and related risks to your business, and how to manage them.
Speakers
GUD Holdings
GPC Asia Pacific
Saturday 10th June 2023
- Workshop Management
- 9:00am - 10:00am
- 1hr
We can all take steps to be environmentally friendly, and our customers and staff expect us to do just that. Speakers will share their experience on how you can make a positive difference to the environment and your business.
Speakers
Bridgestone Australia
313 Automotive & The Garage Network
ACM Parts
- Workshop Management
- 10:00am - 11:00am
- 1hr
What are the latest communications tools and strategies, and how do you pick the right ones? This session will explore communication and engagement preferences across age groups, which are helpful for customer and staff retention.
Speakers
Bapcor
BrainStorm Software
- Workshop Management
- 11:30am - 12.30pm
- 1hr
Learn about ‘the most important person in the room’ – the customer. Change in customer expectations is constant, fast and creating an ever-expanding range of segments to serve. In this session, industry leaders Benjamin and Adam will share the Top 3 Consumer Trends from their perspectives, and inspire your thinking about your Customer of the Future.
Speakers
mycar
Supercheap Auto
- Workshop Management
- 1:30pm - 2:30pm
- 1hr
Learn how to prepare for, structure, deliver and follow up difficult conversations to ensure your ongoing success and peace mind. This session will feature real examples of staff issues and customer complaints.
Speakers
Highfield Mechanical
Industry Legal Group
- Workshop Management
- 2:30pm - 3:30pm
- 1hr
Learn the essential ingredients of business planning and financial management, to navigate your way through growing, structuring and selling your business to achieve your goals.
Speakers
Automotive Wealth Creator
Sponsored by
