Friday 20th June 2025
Critical Crossroads:
Five Trends Transforming the Automotive Aftermarket Landscape
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Top 5 Trends/Critical Issues impacting on the aftermarket
- 9:00am - 10:00am
- FRIDAY 20TH JUNE
Is the ‘All Makes & All Models’ Repairer Model Built to Last?
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The Australian Car Parc has never been so diverse, and with the complexity of vehicle technologies coming at us, have ‘all makes’ workshops bitten off more than they can chew?
- 10:00am - 10:45am
- FRIDAY 20TH JUNE
Searching for New Employees? You May Need to Shift Gears
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There is no doubt our industry is grappling with an unprecedented shortage of apprentices and skilled technicians but when we continue to fish from the same pond, is it any wonder when we don’t land a catch?
- 11:00am - 11:45am
- FRIDAY 20TH JUNE
The Road to Success: Effective Marketing for Auto Repair Workshops
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Practical advice from our experienced panelists on steps you can take in your business right now to boost your digital presence.
- 12:00pm - 12:45pm
- FRIDAY 20TH JUNE
AI in the Workplace and the Workshop: Transforming the Future of Business
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How are the most succesful workshops embracing AI technologies, and what’s the future of AI globally to increase efficiency? Embracing AI without losing the human touch.
- 1:00pm - 1:45pm
- FRIDAY 20TH JUNE
Navigating Danger: 5 Key Risks That Could Jeopardize Your Business
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Our diverse panel discuss the 5 things that could devastate your business if you take your eye off the ball – you can’t afford to miss this session.
- 2:00pm - 2:45pm
- FRIDAY 20TH JUNE
Driving Staff Productivity: Unlocking Workshop Success
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Join us for an engaging interview session with two of Australia’s top workshop owners, Jeff Smit from Sydney and Craig Baills from country QLD. Both have mastered the art of running highly profitable auto repair shops, and while their methods may differ, their results speak for themselves.
In this compelling discussion hosted by Geoff Mutton, you’ll gain exclusive insights into the strategies that drive technician productivity and workshop profitability. Discover how you can elevate your own operations with practical tips and proven techniques
- 3:00pm - 4:15pm
- FRIDAY 20TH JUNE
Saturday 21st June 2025
Cruising into the Future: Preparing for Tomorrow's Customers, Today
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How will customers of the future find your business? What will be most important to them? How do we prepare now for the customers of tomorrow?
- 9:00am - 9:50am
- SATURDAY 21ST JUNE
(MC) NIGEL BISHOP
AAAA
MARCEL FABRIS
BRIDGESTONE
STEVE GROSSRIEDER
JAX TYRES & AUTO
The ADAS National Industry Code: Igniting Standards for the Future of Automotive Repair
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The ADAS National Industry Code – the launch of the ADAS code by the Automotive Repairers Council of Australia ARCA.
- 10:00am - 10:50am
- SATURDAY 21ST JUNE
Driving Change and Shaping the Road Ahead: Industry Leaders on Innovation and Advocacy
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Innovation drives the automotive aftermarket – adapting, improving, and leading the way. We are an industry that has always stood on our own two feet whilst simultaneously embracing collaboration and a sense of shared purpose. Our inspirational panel dives into the themes of innovation and advocacy and how these core tenets underpin our industry’s unwavering strength, unity, and fierce self-determination.
- 11:00am - 11:50am
- SATURDAY 21ST JUNE
Fueling the Future: The Next Generation of Aftermarket Talent
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What will inspire future school leavers to choose an automotive career? What are the biggest barriers we are facing now, and what we will come up against looking forward?
- 12:00pm - 1:00pm
- SATURDAY 21ST JUNE
Are We Overrevving the Hype Around EVs
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Is all the talk about EVs just a little BS? Lets get down to brass tacks with AAAA CEO, Stuart Charity, and Director of Fifth Quadrant, Ben Selwyn.
- 1:00pm - 2:00pm
- SATURDAY 21ST JUNE
Utilising OEM Data for Your Independent Repair Business: The Power of AASRA MVIS
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Three years ago, the landscape for automotive aftermarket workshops in Australia was forever changed. The significance of the MVIS cannot be overstated – the right to fair and open access to service and repair information is now enshrined in law. Since then, the road has certainly had a few bumps, and the learning curve has been steep, but for those early adopters, the opportunities have been game-changing. Join us and be inspired to get ahead of the pack, as we explore the power of accessing OEM data straight from the manufacturer.
- 2:00pm - 2:45pm
- SATURDAY 21ST JUNE
Rethink, Adapt, Survive: The AI Challenge for Independent Workshops
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The discussion will cover the use of AI and emerging technologies to streamline:
– Technical data power by AI for technicians in workshops
– Front desk customer service, operations and scheduling.
– Automation of customer pick-ups, loyalty and service reminders.
– AI in fleet to streamline authorisations and payments.
- 3:00pm - 4:00pm
- SATURDAY 21ST JUNE
MICHAEL TREMEER
MICROSOFT
EDEN SHIRLEY
AUTOGURU
DENVER NAIDOO
ZELIGATE AI