Ben Selwyn is a leading auto analyst. As the Director at ACA Research he leads the automotive practice, and has a unique ability to analyse and present industry data.
In his session at the AUTOCARE Mechanical Repair – Business Improvement Conference, Ben will share key information from the 2020 AAAA Automotive Workshop Study, identifying the strategies used to find and keep staff, and how this is changing the profile of the ‘typical’ Aussie mechanic.
Don’t miss his session:
FINDING AND KEEPING GREAT EMPLOYEES – WHAT CAN YOU DO BETTER?
As a small (or large) business owner, one of the most challenging parts of running an auto business is staff recruitment and retention. Good mechanics have plenty of options both within and beyond the automotive industry, so you need to make sure you’re creating the best environment possible to attract the right candidates and avoid losing key people. We explored this topic in the 2020 AAAA Automotive Workshop Study identifying the key elements that make market leaders stand out from the crowd. In this session, we’ll share the strategies they’re using to find and keep staff, and how this is changing the profile of the ‘typical’ Aussie mechanic.